# Forgot Password Process

- **Access the Forgot Password Link**:
    
    
    - On the login page, click the 'Forgot password' link if you cannot remember your password.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/bqvimage.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/bqvimage.png)
- **Submit Your Email Address**:
    
    
    - Enter your registered email address where prompted to receive a password reset link.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/hAlimage.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/hAlimage.png)
- **Confirmation Message**:
    
    
    - After submitting your email, you will see a message confirming that an email has been sent to you with the reset link.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/3XLimage.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/3XLimage.png)
- **Check Your Email**:
    
    
    - Open your email to find the password reset message. Click the link provided within the email to proceed with resetting your password.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/aZ0image.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/aZ0image.png)
- **Reset Your Password**:
    
    
    - Follow the link from your email to a secure page where you can enter a new password.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/2yHimage.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/2yHimage.png)
- **Confirmation of Password Reset**:
    
    
    - Once you have successfully reset your password, you will receive a confirmation on the screen indicating that your password has been changed.
        
        [![image.png](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/scaled-1680-/h8simage.png)](https://knowledgebase.dome-marketplace-dev2.org/uploads/images/gallery/2025-10/h8simage.png)