# How to: access Helpdesk Platform

<span lang="EN-GB" style="font-size: 10.0pt; line-height: 110%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">To access the customer support and ticketing platform within the DOME project, simply open a web browser and navigate to the following address: <span class="TextRun Underlined SCXW100111446 BCX8" data-contrast="none" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW100111446 BCX8" data-ccp-charstyle="Hyperlink">[https://ticketing.dome-marketplace-dev.org/](https://ticketing.dome-marketplace-dev.org/)</span></span></span>